Frequently Asked Questions
Instant products are delivered after payment confirmation by email and/or your order dashboard. Activation products are usually completed within 24 hours on Indian business days. WhatsApp / contact-required items start after we confirm details with you.
Online payment at checkout when those methods are enabled, or Order via WhatsApp for offline payment.
Not always. Guest checkout can be used when enabled. An account makes it easier to track orders, re-download instant files, and manage your profile.
Yes — enter the code at checkout. Coupons may have minimum totals, expiry dates, or product exclusions. Try WELCOME10 when that offer is active.
Some products need your service email or password. Enter them only in the secure checkout fields or the private channel we request. After activation, change the password and turn on two-factor authentication where possible.
It is sold as-is after successful delivery. If the third-party later restricts the account, SellByte is not obliged to refund or replace unless the law requires it or we agree in writing.
Check spam/junk mail, then contact support with your order number. If payment shows paid on your statement but failed on our side, send the transaction ID or payment reference.
Sometimes. See the Refund Policy. Change of mind and already-activated digital goods are usually not refundable. Report problems within 48 hours.
Use Contact, the floating WhatsApp button, or email support@sellbyte.in with your order number. We aim to reply within a few hours on business days.
No. Online card and wallet payments are handled by the payment provider at checkout. Read our Privacy Policy for details on what we store.
Ask support before or just after purchase if you need a business invoice. Availability depends on the order and our billing setup at the time.
Yes. Use their activation email or account details if the product is account-based, or download/share a license key only if that product type allows it. You remain responsible for the order.
